Customer reviews at Northway Automotive

Customer service has been an incredible experience. Lon has been a delight to work with, and their honesty and commitment to helping their customers has been a huge relief compared to larger dealerships. I couldn't recommend them enough.

My family has purchased several vehicles from here and we have been pleased with every one of them! Josh gets things done where other places wouldn't even try for us. Sales people were friendly and didnt pressure us. Once we picked out what we wanted each time, it went smooth and they walked us through every step along the way.

I wanted to write an appreciation review for Ben. He was not pushy, and was forthright about the car we were looking at. After purchasing the car, there was a repair that was needed a week later. Jay Wolfe honored their 30-day warranty and did the work. I’m very happy and am telling others, “Jay Wolfe is a great spot to shop for vehicles .” Thank you Ben!

This was the absolute best car buying experience we’ve encountered. Our extremely knowledgeable sales associate, Lon, exuded honesty, transparency, and kindness. The finance manager, Josh, exceeded our expectations as well. Hopefully, the truck we purchased behaves itself! It definitely seems as though they have it in tip top shape :)

We live 4.5 hrs away and asked for additional photos and information on a vehicle we were interested in. Steve obliged and while we did not decide on that one, his honesty and transparency was much appreciated and kept us from a long drive for something we ultimately did not purchase. We will definitely be keeping an eye on their inventory, highly recommend. Shockingly honest and transparent; thank you!

We had such a great experience with Lon and so far so good with our car! Lon went above and beyond throughout the whole process and we couldn’t be happier!! Highly recommend everyone in the shop!

Tommy and Rena were so professional, kind, and caring - despite our long evening and staying WAY late. Tommy is extremely responsive and laid back as a car salesman - not pushy - and let us explore SEVERAL options. Ran numbers so many times and just delivered 110% of their time and energy! Thank you so much y’all!

Bertt Woodward is a service writer there in their body shop. He did an outstanding job with coordinating their woks and keeping me informed of their progress and future plans. Good job Brett. Keep up the good work !!

Very good staff, they helped me on multiple occasions free of charge with my vehicle I purchased from them. They are knowledgeable and reliable. Special thanks to Lon Smilor too.

Truly a fantastic process to work with Lon & Don buying a car. This is a no BS shop and they actually stand behind their cars. Thank you for a wonderful experience!

I was very nervous about shopping for a new car all alone, and I can’t express how genuine and helpful Lon was during the whole process. I never felt like they were hiding anything from me and trying to be sneaky. I would recommend Lon 100 times over!

These folks did me a huge solid. My driver side door lock actuator passed away (RIP 🙏🏼) so the door wouldn't open at all. I would've been able to replace the broken part on my own IF ONLY I could get the door open first. They got it open for me using sorcery and had the part swapped in less than 5 minutes. No charge. 10/5 stars

Ben was chill, hilarious, and absolutely amazing! We were so happy with our experience, Dan and Ben made our time there as stress free and relaxing as possible! Smooth sailing all the way! We left knowing we’d always be welcome and have great people to look forward to when we next visit!

Ben Hopkins was a Godsend! He went above and beyond to try and help us. Super charismatic, laid back and all around great personality! Felt like we walked in expecting to speak with a salesman and walked out talking to a long lasting friend! And can't forget about Dan Reece! Dan did it everything in his power to help us and made our purchase a breeze! These people are amazing, best experience I could have ever asked for!!

Lon Smiler was a wonderful salesperson. She was so pleasant, as was the entire staff that we interacted with. And they were all so sweet to my daughter, who is very talkative. I appreciated that the car was very well priced, per KBB.